Introduction

Our SFTP solution allows you to send us data to ingest. When you send us the files, we process them in real time and subsequently delete the files from the server.

Connection requirements

You can use your favorite SFTP client that supports a SSH Private Key for authorization.

Credentials

Once the contract is signed you will receive the DNS name, the user name and the Private Key to access the SFTP server.

In general:

Server address: YOUR_COMPANY_NAME.sftp.getbanyan.com
User: upload
Password: SSH Private Key

Where to upload

Once you are logged in to the server, you will see a data folder. This is the place where you have to upload the files. Files uploaded anywhere else won't be processed.

Schedule

Depending on your infrastructure we would prefer to receive the file at least once per day or as otherwise mentioned in your agreement with Banyan.

File format

We recommend files sent should be no bigger than 2GB compressed in size.

Caveat

When you’ll write your custom implementation to upload data to our SFTP server, make sure to take the following scenarios in to account:

The server can become unavailable for a short period of time. Make sure to have in place a retry mechanism.
The signature of the server might change due to hardware failure or changes in the hardware configuration. Make sure to take this into account (the URI won’t change).